We want you to have a quality product that suits your needs. You may return your item for refund or exchange within 30 days of receipt provided it meets the outlined criteria below.
We offer an extended return period during the holidays to accommodate gift giving. Any products purchased between November 15 – December 31 are eligible for returns until January 31. Normal condition restrictions apply.
• The product must be in new condition, in the original packaging, and contain all original components
• Soiled, wet, mildewed, torn or otherwise mishandled covers cannot be accepted
• The cover must be clean and free of debris, including grease stains or pet hair (Please make sure your vehicle is clean before you try on your cover)
• Custom and Special Order products are not refundable or exchangeable
If you wish to return your new item for a refund or exchange, please fill out our Returns Form.
Replacement products will be shipped after we receive, inspect and approve your returned product. If you need your new item immediately, you may consider placing a new order. Please notify your Customer Service agent via phone at 1-800-616-0599.
For shipments outside of the lower 48 United States, all freight and applicable duty charges are the responsibility of the purchaser. This includes the initial purchase and any returns/reshipments
For authorized return requests, National Discount Stores will send a Return Goods Authorization (RGA).
**Please Note** National Discount Stores cannot accept any packages which are freight collect or COD. All returned items require an RGA number and will be subject to inspection prior to final approval for a refund or exchange.
All purchases that qualify for refunds will be credited to your original form of payment. All approved refunds are processed and credits issued within 5 business days. Note: it may take an additional week for the credit to show on your statement. Please, be aware that return shipping cost for a refund request will be the purchaser’s responsibility.
Within Lower 48 States:
- The cost of return freight will be the purchaser’s responsibility for any products sent to National Covers for refund or exchange.
Outside Lower 48 States:
- All freight and applicable customs and duty charges are the responsibility of the purchaser. The cost for return freight will be the purchaser’s responsibility for any products sent to National Covers for refund or exchange.